Services

Our goal is to provide you with the resources you need to use Convagent's Software toolkit to its fullest potential. We offer a variety of support services including technical support, maintenance, consultancy, and training.

Consultancy Services
Our deep expertise in the field enables us to develop business solutions quickly and cost-effectively. The service will involve working with a series of our senior consultants who will use your specifications to:

Undertake a Knowledge Engineering Process to help structure the knowledge of your business;
Determine the optimal solution for your application;
Design the application or system architecture;
Design a natural language dialogue interface;
Develop and code your model or application; and/or
Develop a full, tailored system.
We can also provide other specific services in Knowledge Engineering, Conversational Agents, and Intelligent Systems

Training
We provide a variety of training courses to suit your needs, from the basics through to the essential training to create, implement, and maintain intelligent natural language conversational systems that will reduce costs and provide a strong return on investment.

Software Maintenance and Basic Support
Technical support is available to registered users for installation problems and any technical difficulties you encounter. Further upgrades in support are also available.