Convagent is a leading provider of Business Rule Automation with a human face. We empower your customers and employees by applying a natural language interface to your business processes.
Many companies have business processes which are expensive because of their reliance on high-value employees. Convagent works with you to capture your employees' knowledge and converted it into automated business rules. Convagent's unique Conversational Agent technology let us do this without loosing the flexibility, reasoning and supportiveness of human interaction. Convagent software architecture allows us to incorporate best of breed technologies such as speech recognition, speech synthesis, SMS text messaging and human avatars into your solutions.
A Convagent solution can:- Automate high cost business processes for a high return on investment
- Standardise the company culture experienced by customers and employees
- Consistently deliver your highest quality expertise to every customer
- Deliver low-cost customer service with a human face
- Provide a natural conversational interface to your knowledge base
© Convagent 2005
